Shipping policy

Shipping Overview

Shipping Fee：

FREE

Processing Time:

1-2 business days

Shipping Time:

2-8 business days

Worldwide Shipping:

Available to 40+ countries（see below)

Tracking Provided:

After your order ships

1.Shipping Cost

Free shipping, no minimum purchase

Everyone gets free standard delivery on everything with no minimum purchase.

2.Processing Time

Processing Time
Orders are processed within 1–2 business days (excluding weekends & holidays).

 

Order Confirmation
You’ll receive an email confirmation immediately after purchase.

 

Shipping Notification
A tracking link will be sent once your package ships.

3.Shipping Time

Your order will be delivered promptly within 2–8 business days, based on the latest performance data from our logistics partners.

If your package has not arrived within 8 business days after receiving your shipping confirmation email, please contact us at support@viforme.com
with your name and order number.
Our team will assist you immediately and ensure your order is located as quickly as possible.

4.Shipping Carriers

Under normal circumstances, our warehouse will select the most suitable shipping method based on real-time conditions, using trusted carriers such as USPS, FedEx, DHL, and other reliable logistics partners.

5.Worldwide Shipping

United States, Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom, China (including Hong Kong SAR and Taiwan) .

Please note that if your area is not listed above, and you are interested in our products, you can contact our online customer service or send us an email at support@viforme.com. 

6.Taxes & Duties

Viforme offers tax-free purchasing. You will not be charged any additional taxes or duties by us at checkout.
However, in rare cases, local customs authorities may apply import charges based on your country’s regulations. If this occurs, these fees are the responsibility of the customer.

7.Failed Delivery / Address Issues

If a package is returned due to an incorrect address, an unclaimed delivery, or a failed delivery attempt, a reshipping fee will be applied.

If you need to update your shipping address or modify the items in your order before it has shipped, we will do our best to accommodate your request.

However, once an order has been dispatched, no changes can be made to the shipping address or the items purchased. In such cases, you may proceed with our return or exchange process after the package has been delivered.

8.Missing or Damaged Items

Damaged Items
If your product arrives damaged, contact us within 48 hours with photos.

 

Lost Packages
If your package shows as delivered but cannot be found, please contact us at support@viforme.com.

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