Frequently Asked Questions

Popular Questions 

WHAT RESULTS CAN I EXPECT WITH THE VIFORME?

With consistent use, you can expect to see the following results:

- Improved skin firmness and reduced facial puffiness within a few sessions.

- Softer fine lines and more defined facial contours with continued use.

- Over the course of 4 weeks, you may notice gradual improvement in the appearance of wrinkles and skin sagging.

The results will continue to improve with regular use, helping to maintain a youthful, toned look.

CAN VIFORME BE USED AFTER UNDERGOING OTHER INJECTABLE COSMETIC PROCEDURES?

It is not recommended to use VIFORME immediately after receiving hyaluronic acid or botulinum toxin injections, as VIFORME may cause some degree of product degradation, leading to a shorter duration of the fillers. If you have received hyaluronic acid or botulinum toxin injections, you should wait at least three months before using VIFORME, or until the fillers have naturally lost their effect.

WHAT'S THE DIFFERENCE BETWEEN VIFORME AND OTHER RF TECHNOLOGY DEVICES IN THE MARKET?

Viforme stands out from other RF devices on the market in several key ways:

- Higher Energy Output
Our device delivers a higher energy output compared to standard home-use devices(strictly within a safe and tolerable range), achieving the same results with lower treatment frequencies, making the treatment more efficient.

- Customizable EMS and RF Parameters
Viforme allows you to customize both EMS and RF parameters (from 0% to 100%), making it suitable for a wide range of skin types and concerns across different ages.

- Hydrogel Patches for Sensitive Skin and Hands-Free Use
Unlike many devices that use metal electrodes, Viforme utilizes hydrogel patches, ensuring even energy distribution. This design is gentle on sensitive skin, more comfortable, and eliminates the need for handheld operation, making it easier to stick to your treatment routine.

These features provide a more efficient, comfortable, and user-friendly experience, setting Viforme apart from other RF devices available.

ARE THE TREATMENT OUTCOMES LABORATORY-TESTED?

Yes, the Viforme devices have been tested in a 3-month clinical trial with East Asian women aged 30-50. The results showed significant improvements in skin elasticity, firmness, and reduction in fine lines.

- Skin elasticity increased by 15.60%

- Firmness improved by 18.81%

- Fine lines reduced by 18.04%

These results were validated through clinical measurements and participant feedback, demonstrating the devices' proven effectiveness.

HOW OFTEN SHOULD I USE THE VIFORME, AND WHAT'S THE MAXIMUM SAFE USAGE?

For optimal results, use the Viforme once per week, with at least a 7-day interval between each session.

- A total of 4 sessions completes one treatment course.

- For first-time users, it is recommended to follow the suggested settings for one complete cycle.

If the desired results are not achieved, you can adjust the settings for subsequent sessions.

- Do not exceed the recommended usage frequency to avoid overstimulating the skin and ensure effective treatment.

WHAT'S INCLUDED WITH MY VIFORME PURCHASE, AND WHAT'S THE WARRANTY?

When you purchase a Viforme device, you'll receive the following:

- Host x1

- Power adapter x1

- A set ofmagnet patches (7 packs)x4

- Card slot identifier x2

- User Manual x1

As for the warranty, each Viforme device comes with a 1-year warranty covering any manufacturing defects or malfunctions under normal usage conditions. If you encounter any issues within this period, please contact our customer service team for assistance.

How It Works

WHEN WILL RESULTS BE VISIBLE?

Results vary by individual.

- With consistent use, visible improvements are typically seen within 4 to 8 weeks.

- Initial benefits may include reduced facial puffiness and improved firmness. With continued use, fine lines may soften, and facial contours may become more defined.

HOW DOES IT COMPARE WITH IN-CLINIC TREATMENTS?

In-clinic devices typically use higher power to achieve faster results, but they come with stronger stimulation and higher costs.

Viforme, designed for home use, offers a gentler output, ensuring higher safety and suitability for long-term maintenance. With consistent use, it delivers results comparable to in-clinic treatments for tightening and skin firming.

IS IT SUITABLE FOR ALL SKIN TONES AND TYPES?

Yes, the device is suitable for all skin tones and types.

- Neither RF nor EMS technology depends on skin color or surface characteristics.

- RF gently heats the deeper layers of the skin to support firmness and collagen renewal, without affecting skin pigment.

- EMS targets the facial muscles directly, focusing on deeper layers rather than the skin surface.

IS THERE A RISK OF FACIAL FAT LOSS WITH LONG-TERM USE?

No, Viforme’s energy design is specifically tailored to avoid deep fat damage, so regular use will not cause noticeable fat loss.

- To minimize any risk, avoid using high RF intensity on areas with very thin fat layers, and refrain from overheating or excessive use. Refer to the recommended settings and usage frequency for optimal results.

IS TEMPORARY FACIAL FULLNESS NORMAL?

Yes, temporary facial fullness is normal.

- This can happen after treatment due to mild heat or increased blood flow in the muscles.

- It's important to note that this is not a permanent change in volume, and it usually goes away on its own within a few hours.

WHAT SENSATIONS MAY BE FELT DURING TREATMENT?

During the treatment, you may feel the following sensations:

- A gentle warming sensation in the treatment area as the RF technology works to stimulate the skin.

- A rhythmic muscle movement with the EMS pulses, where the muscles beneath the patch may gently contract and relax, similar to light exercise.

These sensations are completely normal and part of the treatment process.

WHAT CAN BE EXPECTED AFTER TREATMENT?

After treatment, you may experience:

Temporary redness, mild tingling, or a feeling of tightness, which typically disappears within about 30 minutes.

- Your skin may feel firmer, and facial puffiness may appear reduced.

- With consistent use, you may notice gradual improvement in the appearance of wrinkles and sagging over time.

These effects are normal and indicate that the treatment is working.

How to use

WHAT ARE THE RECOMMENDED SETTINGS FOR EACH AGE GROUP?

RF and EMS intensity levels, as well as the usage frequency, are set to the lowest and safest baseline for each age group to ensure optimal results without causing discomfort or potential harm.

- For users under 35, settings are kept at a lower intensity to protect the skin's sensitivity.

- For users above 35, the intensity can be slightly higher, but it is always advised to start at the recommended level and adjust based on your skin's response.

- It's important to follow these recommended settings initially. If needed, you can gradually increase the intensity or frequency as your skin adjusts to the treatment. Always monitor your skin's reaction, and decrease the intensity if any discomfort or irritation occurs.

DOES HIGHER FREQUENCY AND LONGER DURATION IMPROVE RESULTS?

Not necessarily.

- The treatment time can be adjusted between 1 and 30 minutes, depending on the treatment area and specific skin concerns.

- Overusing the device or extending the treatment time unnecessarily may actually increase the risk of skin irritation and reduce the overall effectiveness of the treatment.

- For first-time use, always begin with the lowest recommended settings. This allows your skin to gradually adapt to the treatment. You can increase the time or frequency only after observing your skin's tolerance.

IS CONDUCTIVE GEL REQUIRED?

No, conductive gel is not required.

- The device works directly through magnetic hydrogel patches.

- Simply make sure the treatment area is clean and dry before use—no additional gel is needed.

ARE THE PATCHES REUSABLE?

Yes, the patches are reusable with proper care.

Please follow the "one person, one patch, one area"guideline.

- Patches are for single-user use only and should not be shared.

- Do not use the same patch on different areas of the face.

- Replace the patch if it becomes damaged or worn.
*If you need to replace the patches, please purchase them from this page: Click here

WHEN CAN SKINCARE BE APPLIED AFTER TREATMENT?

Basic skincare can be applied immediately after treatment.

- It's recommended to start with a 5-minute cold compress to soothe the skin.

- After that, follow with a gentle moisturizer to hydrate and protect the skin.

- For best results, use products with skin-repairing ingredients such as ceramides, which help to support skin recovery.

CAN MAKEUP BE APPLIED IMMEDIATELY?

It is recommended to wait 30 minutes before applying makeup.

- Avoid heavy makeup on the day of treatment to allow your skin to recover.

- Temporary redness or a feeling of tightness may occur after treatment—let the skin settle fully before applying cosmetics.

CAN IT BE USED WITH OTHER AESTHETIC TREATMENTS?

The interval time between treatments varies based on the type of procedure:

- For less stimulating treatments, such as LED, 48 hours is generally sufficient.

- For more intensive treatments like laser or injection-based procedures, a longer interval may be necessary.

For these, please consult with your treating esthetician to determine the safe interval and specific usage guidelines.

ARE THERE ANY PRECAUTIONS FOR USING THE DEVICE ON BODY AREAS?

Body Area Precautions:

- For use on the face and back of the neck only. Do not use on the chest, abdomen, or other body areas.

- Avoid areas with wounds, inflammation, allergies, or rashes until fully healed.

- When treating the back of the neck, always use low-intensity settings to avoid overstimulating the nerves.